November 2007


Dozing on the couch after a particularly satisfying workout, I was jolted from my reverie by an overly enthusiastic RapidCuts Femme commercial. Blinking sleepily, I struggled upright. "RapidCuts Femme", the announcer proclaimed,"features a new modern 3-Stage fat burning technology. This revolutionary approach to female body transformation is the new standard in fat reduction sciences."

Okay - I haven’t tried this out, but I have to admit the demo looks pretty slick.

Patient Prompt emails, calls, or text messages your clients to remind them of their appointments, allows them to respond to confirm, and it does it all automatically. Reminder calls consume quite a bit of time for us these days, but I can’t imagine not doing them. This might be just the solution.

I’m not sure how patients would respond to the automated system. You can actually record your own message so that clients hear a familiar voice, but I still tend to lean more toward the full-service, “real person” approach from a service quality perspective. If you’ve tried it, or have any thoughts, leave a comment and let us know.

Some physicians say patients understand that they are struggling with practice costs and would accept balance billing.
Better screening for all is urged by researchers in a new study that looked at colorectal and lung cancer.
Veterans are encountering administrative barriers, waiting lists and staffing shortages when they try to use the VA's health system.

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